Hyster enjoys a terrific relationship with most of its clients due its focus on creating total customer satisfaction through its world class production. Our goal is to foresee the needs of all our customers in addition to address them with forklifts which deliver the dependability, the value and the performance that they really need.
At Hyster, we believe in starting with the customer. We annually perform focus groups and offer an on-going voice of customer research both on line and in the field. We have more than 400 design engineers to translate that input into clever designs by applying our rigorous review gate process. Virtual prototype builds and advanced tools help ensure the best machine practices come together. Other advanced tools like for example dynamic modeling and virtual prototype builds help to shorten our product development cycle. We enjoy giving our customers a competitive edge.
In order to guarantee the lowest cost of ownership and total dependability all of Hyster's machines are subjected to environmental, virtual and physical tests. Not only do we test against our own standards, but we are also always testing against the competition's products. Our final tests take place in real-world customer applications so as to make certain that our products have met our strict standards.
Demand-Flow Manufacturing Which is Lean and Smart
Hyster's manufacturing is world-class driven by its DFT or Demand Flow Technology. Every aspect of plant operation is driven by DFT lean manufacturing principals toward a single objective: to deliver total customer satisfaction and flawless quality 100 percent of the time, every time.
Total Quality All The Time
Hyster utilizes an integrated MES or Manufacturing Execution System to initiate excellence from the start. The MES is responsible for managing flow of production. The MES coordinates line activities like for example quality verification and part sequencing. It also uses torque tools and quality gates to prevent less than perfect assemblies from continuing down the line. Hyster holds random audits in every shift. These audits actually hold each worker accountable for constant quality, combined with the 5s workplace organization in place to help us achieve it.
As standard with all our products, Hyster offers a huge range of features. The corporation has remained fully committed to its key focus on quality and safety, on being innovative each time, and by offering several of the best material handling machines on the market. These are just a few of the reasons why the corporation has become a leader in the business.